Returns & Exchanges Policy

All discounted items are final sale. Should you wish to return or exchange an unused and unopened product, email info@lightwatereo.ca within seven (7) days of receiving your order. 

Refunds and exchanges will be issued after LightWater has received the returned goods. Shipping costs for refunds and exchanges are the responsibility of the customer. You will receive a confirmation email when your exchange has been processed.  LightWater reserves the right to deny any refunds or exchanges that do not comply with this policy.