All discounted items are final sale.

Should you wish to return or exchange an unused and unopened product, email info@lightwatereo.ca within seven (7) days of receiving your order. 

Refunds and exchanges will be issued after LightWater has received the returned goods.

Shipping costs for refunds and exchanges are the responsibility of the customer.

You will receive a confirmation email when your exchange has been processed. 

LightWater reserves the right to deny and refunds or exchanges that do not comply with this policy

 

PROMOTIONAL CODES 

Promotional offers only apply to regular priced items and cannot be combined with other offers or discount codes.

Sale items can not be further discounted.

Two promotions can not be combined.

Promotional codes can not be carried forward. 

Bundles are already discounted and are excluded from all discount codes. 

 

PAYMENT

 

SHIPPING

All orders are shipped via Canada Post within 72 hours. Allow 2-10 business days for your order to arrive after it has shipped. Western Canada and Territory regions may experience longer shipping times. 

Nova Scotia 

$12.00 flat rate for orders below $75.00

Eastern Canada, Ontario and Quebec 

$15.00 flat rate for orders below $90.00

West Coast 

$20.00 flat rate

Territories

$25.00 flat rate